Not resolved
2 comments

They took 24 days to ship my order and it was incomplete. I could not reach them by phone so I filed a complaint with my credit card company.

When I finally got hold of MyOTC by phone I was told that my card would be refunded for the product that was not shipped. They gave no transaction number or confirmation email. Unfortunately I just trusted them and waited for the refund.

My credit card statement arrived, showing no refund. I called MyOTC and spoke to Sam, who said that my refund was now being refused. I'm now trying to get my credit card company to re-open the case, but it may be too late for action by them. I was duped!

Find a reputable company to order from, even if it costs you a few more dollars. Dealing with MyOTC is not worth the hassle, money, or wait.

Monetary Loss: $27.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Los Angeles, California, United States #1210821

My OTC sent me one container of refillable soap. I ordered a case of six.

I been sent them the print screen of the order.

Their phone number (which I had to google) says voice mail is fail then hangs up.

They replied by email telling me that it was a "glitch" and sorry they couldn't help me.

Are you serious? Won't respond to my follow up emails.

No phone number. A COMPLETE SCAM.

THESE PEOPLE BELONG IN JAIL. DO NOTNORDER FROM THEM AT ALL COSTS.

Anonymous
Seattle, Washington, United States #632362

This company is a SCAM!!!! Ordered products through them over a month ago and never received order.

Called often and they always said its being shipped out. Well still nothing.

Scam company!!!! Dont waste your time or money.

You May Also Like